1005, Glenwick Lane

Arlington, TX 76012

(817) 860-4688

[email protected]

OBJECTIVE

Seeking a challenging position in a progressive IT environment using present levels of skills and expertise. Seeking a position with growth and extended learning potential.

EDUCATION

Information Systems MS;  Marketing, MBA                          June 1996- December 1998

University of Texas at Arlington                                                   Arlington, Texas 

Electrical Engineering, B.E.                                                     June 1990 - December 1994

L.D. College of Engineering                                                          Ahmedabad, India           

EXPERIENCE

Info. Tech Support Analyst II                                                            October 1999 – present

City of Fort Worth                                                                               Fort Worth, Texas

                                                            .

• Installing, customizing and supporting clients (Win2k, NT 4.0, 95, 3.11, DOS 6.22)

• Domain/Network Admin for single master domain for the Fort Worth Police Department.

• Maintaining existing network infrastructure and expanding LAN; troubleshooting associated hardware and software problems; managing maintenance functions as necessary.
• Administering Network Operating Systems, providing support and managing mainframe systems.
•  Monitoring client and network operating systems; considering and analyzing solutions; developing work plans with specific procedures and schedules
• Conducting research for software and hardware needs and completing required bids for appropriate purchases based on regulations laid
• Monitoring Inventory levels on Access database and updating it as required – keeping track of all pertinent hardware and network identification information.
• Administering SQL Server 7.0 application and dealing with contractors for maintaining Barcoding application for Property room. Front end for the tool is VB 6.0 and the backend is SQL Server 7.0.

Imaging Consultant 1                                                            June 1998 – December 1998

Sabre Technology Solutions                                                                  Fort Worth, Texas

      Provided on site support for AA Frequent Flier miles call center at local facility – worked with management to improve service and support   Developed Test Database for clients, developing website for Imaging department Worked with imaging and document management software. Programmed in Visual Basic using Access as backend and developed a test database for Corporate Disbursements for recording test cases for Imaging project. Wrote manual for use of test database for end users.   Assisted with support issues for frequent flier programs for American Airlines staff - database used was Oracle.

COMPUTER SKILLS

Operating Systems           

      Server            Windows 2000 Advanced Server, Windows NT 4.0, Linux

      Client             MS DOS, WINDOWS(3.1x, 95, NT 4.0 ,2000), UNIX

      Protocols       HTTP, FTP, TCP/IP

Software

      Word Processing               MS WORD, Corel WordPerfect
      Presentation                     PowerPoint(4.0,7.0,2000)
      Spreadsheets                    MS EXCEL(95, 97, 2000), Lotus 1-2-3
      Databases                         ACCESS (95, 97, 2000), Oracle 7.0, SQL Server 7.0
      Languages                        Visual Basic (4.0 and 5.0), JAVA, C
      Statistics Packages           NCSS (6.0x, 2000), SPSS (6.x and 7.x), SAS
      Web page scripting           HTML (2.0,3.0,3.2), MS FrontPage

·         Configured Active Directory, Exchange (5.5 & 2000) on Windows 2000 Advanced Server on test bed.

·         Configured DNS,WINS, DHCP on Windows 2000 Advanced Server.

·         Currently running a client servervtest bed for Windows 2000 professional and Advanced server.

·         Partial MCSE certification for Windows NT 4.0 – Networking Essentials and Windows NT Server in the enterprise completed.

·         Running test bed for SQL Server 7.0

REFERENCES

Available upon request.